Frequently Asked Questions


  • InBody Dial

The InBody Test results vary. Why is there a difference in outcomes?

If you are standing with incorrect posture, outcomes will vary. Make sure your hands and feet are come in contact with the electrodes properly. Maintain this posture until the Test is complete. If you have dry hands and/or feet, clean them with an InBody Tissue before testing. InBody recommends testing during the same time of day, under the same conditions for accuracy.

What is the normal range of visceral fat level?

Visceral fat level is InBody’s method of level display which leveled cross section of visceral fat from 1 to 20. For adults, it is normal if visceral fat level is below 10. The lower the visceral fat level, the better.

What does my InBody Ranking mean?

Your InBody Ranking is based off a formula that compares your weight, muscle mass,and body fat mass. A person with a high body fat percentage would have a lower score than a person with a lower body fat percentage. Lose body fat mass to see your ranking increase.

What if the user does not know his or her height?

Height is important for obtaining accurate InBody Test results. Measure the user on a stadiometer for best results.

If the user’s thighs or armpits touch, would that affect the test results?

Yes. If the user’s thighs or armpits touch, have him or her wear a light short sleeve shirt and shorts to obtain more accurate results.

How do you make the results stay on the screen longer?

InBody Test results are shown on the LCD screen for 100 seconds. If you want to see it for a longer period of time, turn the dial.


  • InBody BAND2

Is my InBody BAND2 waterproof?

The InBody BAND2 is waterproof to use in the shower and in an environment where the water pressure is not high, as per international standard IP68

How long can I use the BAND2, after fully charging it?

The battery consumption varies depending on usage. After InBody BAND2 is fully charged, it should last around 3 to 4 days when all functions are turned on.

How does the InBody BAND2 measure my steps?

Your InBody Ranking is based off a formula that compares your weight, muscle mass,and body fat mass. A person with a high body fat percentage would have a lower score than a person with a lower body fat percentage. Lose body fat mass to see your ranking increase.

  • InBody APP

Some of the parameters are not displayed in the APP.

Some test parameters may not be displayed on the APP. This is likely to be because the device you are using does not support certain results.

I cannot view my InBody APP results after testing at a fitness club.

Make sure the InBody device is in router network range. Ensure the wifi router has connection to the internet. Make sure to use the same ID and mobile number that you used when registering the APP.

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